Step 1: Enable Debugging for Centrify
# /usr/share/centrifydc/bin/addebug on /var/log/centrify_client.log does not exist. Creating now. Configure /etc/rsyslog.conf Send HUP signal to rsyslogd Configure log level in /etc/centrifydc/centrifydc.conf Reload /etc/centrifydc/centrifydc.conf Centrify DirectControl debug logging is on
Step 2: Collect support information via adinfo_extra.sh
# adinfo --support Collecting stack trace information via stacktrace.pl: Collecting support information via adinfo_extra.sh: Collecting information for adinfo --support now... Collection finished. Compress now. Successfully gzip /var/centrify/tmp/adinfo_support.tar
Step 3: Disable Debugging for Centrify
# /usr/share/centrifydc/bin/addebug off Configure /etc/rsyslog.conf Send HUP signal to rsyslogd Configure log level in /etc/centrifydc/centrifydc.conf Reload /etc/centrifydc/centrifydc.conf Centrify DirectControl debug logging is off
Step 4: Check the file
# ls -al /var/centrify/tmp/adin_support.tar.gz
References: