Step 1: Enable Debugging for Centrify
# /usr/share/centrifydc/bin/addebug on
/var/log/centrify_client.log does not exist. Creating now.
Configure /etc/rsyslog.conf
Send HUP signal to rsyslogd
Configure log level in /etc/centrifydc/centrifydc.conf
Reload /etc/centrifydc/centrifydc.conf
Centrify DirectControl debug logging is on
Step 2: Collect support information via adinfo_extra.sh
# adinfo --support
Collecting stack trace information via stacktrace.pl:
Collecting support information via adinfo_extra.sh:
Collecting information for adinfo --support now...
Collection finished. Compress now.
Successfully gzip /var/centrify/tmp/adinfo_support.tar
Step 3: Disable Debugging for Centrify
# /usr/share/centrifydc/bin/addebug off
Configure /etc/rsyslog.conf
Send HUP signal to rsyslogd
Configure log level in /etc/centrifydc/centrifydc.conf
Reload /etc/centrifydc/centrifydc.conf
Centrify DirectControl debug logging is off
Step 4: Check the file
# ls -al /var/centrify/tmp/adin_support.tar.gz
References: